Get actionable insights into your port operations, vendor performance, and SLA compliance.
PortTask Analytics provides comprehensive dashboards and reports to help you understand operational performance, identify trends, and make data-driven decisions.
Access analytics from the main dashboard or the dedicated Analytics section in the sidebar.
The main dashboard displays key performance indicators at a glance:
Currently in progress
Awaiting action
Orders completed on time
With ongoing work
Within deadline
Port calls this week
Awaiting quotes
Due today
Track port call volume over time with daily, weekly, or monthly views.
See the distribution of service orders across different statuses.
Ranking of vendors by volume, performance, or revenue.
Breakdown of orders by service type with trends.
Monitor SLA compliance across your operations:
See overall SLA compliance rate with breakdown by service type, vendor, and time period.
Identify patterns in SLA breaches - which service types or vendors have the most issues.
Real-time list of orders approaching their SLA deadline to enable proactive intervention.
Access the dedicated SLA Dashboard from the sidebar for comprehensive SLA monitoring and breach management.
Track and compare vendor performance with detailed metrics:
Percentage of orders completed within SLA
Average rating from feedback and reviews
Average time to confirm order assignments
Order volume over time per vendor
Average cost per service type
Combined performance score
Export analytics data for further analysis or reporting:
Customize your organization and preferences.